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Parts Support

If you are looking for service or parts on any Pella® window or door, count on Pella of Decatur. Our local, experienced window and door team is here to give you what you need. You can reach us at 217-423-7722 or stop by our local showroom and we’ll work to get your problem addressed conveniently.

We can service or replace Pella parts, including:

  • Sashes
  • Crank handles
  • Glass
  • Locks
  • Hardware
  • Weatherstripping
  • Screens

Please note: For Pella storm door replacement parts, please call (800) 305-8503, as your local Pella showroom does not stock these special parts.