Pella of Decatur Starts Virtual Appointments for Door and Window Replacement
At Pella of Decatur, we’re dedicated to discovering smart results for daily difficulties and tending to our customers.
As you spend more time planning home improvements, know that your window and door projects matter to us. Our pros are ready to help you, especially all through this unpredictable time. That’s why we’ve begun free virtual appointments.
What Happens During a Virtual Consultation
These appointments are a fast, uncomplicated way to go over solutions, obtain a quote and buy products that are right for your residence and budget. You’ll talk with your local Pella® expert via computer, tablet or smartphone at a moment that fits your schedule.
During your appointment, your friendly pro will walk you through our simple steps so there aren’t any surprises along the way.
You’ll share particulars about your project, then we’ll discuss all the possibilities, which entail:
- Window and door designs
- Product demonstrations
- Colors and stains
- Energy-efficient and noise-reducing options
Your professional will also provide a free, no-obligation quote and answer any questions you could have. Then we’ll review the last parts in our no-guess, no-mess installation process.
This includes selecting a date to check your home’s exterior. Your professional will size and take a picture of the outside of your windows and doors to confirm a good fit.
Then you can finalize your order and choose an agreeable, future installation time.
Our Installation Process
We’ll use necessary steps to be safe while we’re at your home, including following distancing guidelines and cleaning.
We do our work with very little disruption to your home. We’ll also leave our work area cleaner than when we arrived. That’s part of our promise to you in delivering a worry-free installation day.
At Pella, we’re making a contribution to keep the economy moving and our employees at work. We’ve proudly produced our windows and doors in the USA since 1925.
If there are any modifications to our manufacturing schedules or delivery timelines, we’ll let you know as soon as we can. We pride ourselves at shifting the burden off you, so we’re happy to delay your delivery and installation as requested.
Ensuring the Safety of Our Experts and Your Household
We continue to observe federal, state and Decatur guidelines as we provide the service you depend on. The well-being of our pros and your loved ones is very important to us.
We’ve also set additional measures to ensure wellness during in-person interaction, which involve:
- Reducing contact, including handshakes
- Practicing social distancing
- Frequent handwashing and hand sanitizing
- Respecting requests to delay appointments
We’re grateful for your support and understanding during this rapidly changing time. As usual, our goal is to give you complete satisfaction and peace of mind.
When you’re ready to request your virtual consultation, we’ll be here to assist you. Call us at 217-423-7722 or contact us online to schedule yours today.