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Pella of Decatur Starts Virtual Appointments for Door and Window Replacement

Pella of Decatur Starts Virtual Appointments for Door and Window Replacement

At Pella of Decatur, we’re dedicated to discovering smart answers to real difficulties and tending to our customers.

As you spend more time planning home improvements, know that your window and door projects are important to us. Our pros are ready to help you, especially all through this unknown period. That’s why we’ve begun free virtual appointments.

What Happens During a Virtual Consultation

These appointments are a quick, simple way to go over solutions, obtain a quote and buy products that match your house and budget. You’ll talk with your local Pella® expert via computer, tablet or smartphone at a moment that works for you.

During your appointment, your friendly professional will walk you through our simple approach so there aren’t any surprises along the way.

You’ll share particulars about your project, then we’ll review all your choices, which involve:

  • Window and door designs
  • Product demonstrations
  • Materials
  • Colors and stains
  • Energy-efficient and noise-reducing options

Your expert will also provide a free, no-obligation quote and answer any questions you could have. Then we’ll review the last parts in our no-guess, no-mess installation process.

This includes scheduling a date to look at your home’s exterior. Your expert will size and take a picture of the outside of your windows and doors to confirm a good fit.

Then you can put in your order and choose a suitable, future installation day.

Our Installation Process

We’ll use necessary steps to establish safety when we visit, including keeping our distance and sanitizing.

We finish our work with little disruption to your home. We’ll also leave our work area tidier than when we arrived. That’s part of our promise to you in delivering a worry-free installation day.

At Pella, we’re making a contribution to keep the economy running and our employees on the job. We’ve proudly produced our windows and doors in the USA since 1925.

If there are any modifications to our manufacturing schedules or delivery timelines, we’ll let you know as soon as we can. We pride ourselves at shifting the burden off you, so we’re happy to defer your delivery and installation as requested.

Ensuring the Safety of Our Experts and Your Loved Ones

We continue to observe federal, state and Decatur guidelines as we provide the service you depend on. The health of our pros and your loved ones is very important to us.

We’ve also established additional measures to ensure wellness during in-person interaction, which include:

  • Reducing contact, including handshakes
  • Practicing social distancing
  • Frequent handwashing and hand sanitizing
  • Accepting requests to postpone appointments

We’re appreciative for your support and understanding during this evolving point in time. Per usual, our goal is to give you complete satisfaction and peace of mind.

When you’re ready to book your virtual consultation, we’ll be here to assist you. Call us at 217-423-7722 or contact us online to request yours today.

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